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Royal Palm Bay Villas, Orlando, Kissimee, Florida , USA.


Terms and Conditions of staying in our condo

The following terms and conditions shall apply to any rental period booked whether direct through the owners, their agents or any third party.

No changes to these conditions shall be permitted by the owners or agent. Any breach of the terms of conditions by any renter, whether by omission, error or whichever other means, shall be regarded as a breach of contract and the renter shall be required to quit the premises forthwith with no refund of any outstanding balance of the cost of the holiday and the forfeiture of any security deposit paid.

All rental properties are licensed as hotels under the laws of Florida and are therefore under the jurisdiction of the Department of Business and Professional Regulations (DBPR).

State law requirements

This condominium is a totally pet-free villa, having due consideration to any potential for damage, or risk of illness or allergies to subsequent guests. Under the State Hotel License, pets should not be accepted and if pets are found in the condominium by the management company or their representative they will be removed from the property by the Sheriffs Department. The security deposit will be forfeited and guests may be required to vacate the property with no refund on rental monies.

Similarly, the condominium is subject to the ‘No Smoking' rules governing hotels. The condominium is fitted with smoke detectors which will activate if guests attempt to smoke anywhere in the home. These detectors shall not be tampered with or disarmed in any way. Maintenance for these alarms can only be carried out by our Property Management Company.

The Department of Business Professional Regulations have outlawed the use of charcoal BBQs in rental properties. Any person found having acquired a charcoal BBQ or found to have purchased lighter liquid and stored it within the confines of the property, will be in breach of State law and, in consequence, the owners terms and conditions, resulting in the loss of security deposit and requirement to quit the property forthwith.

Household waste/garbage. The local Home Owner's Association (HOA) has a legal responsibility to reduce the risk of vermin in the sub-division, which is usually exacerbated by renters failing to deal with household waste and garbage as described within the Villa Information folder. The HOA is empowered to issue fines for any non-compliance or failure to deal correctly, which is a guest responsibility and not the owners or Management Company. Household waste and garbage must be placed in the dumpster adjacent to the property. Any non-compliance will also be regarded as a breach of the Villa's owners' terms and conditions, resulting in the loss of security deposit and requirement to quit the property forthwith.

No renter or his/her guest shall act inappropriately in any way to the annoyance of the community/Sub Division. No renter or his/her guest shall cause any loss or damage to the owners' property through any deliberate act or omission. Any accidental damage shall be made good by the renter before departure or reported immediately to our Management Company in order that the matter may be dealt with.

Payment

The deposit will secure your reservation. Where a deposit has been paid, the balance must be paid 10 weeks prior to departure or the booking will be void and the cancellation charges below will apply. Where a booking is made within 10 weeks of departure, the full payment must accompany the booking form. No reminders will be sent except for the balance due date with the receipt of the booking form and deposit.

Payment for the booking shall be by way of cheque ( UK ) / check ( US ), or through Paypal. A non-refundable deposit of GBP 100/USD 200 per week shall be paid at the time of booking. A security deposit of GBP 150 / USD 250 shall be paid at the time of payment of the balance. The security deposit shall be returned to the renter 28 days after their departure and upon a satisfactory inspection by the Management Company.

Deposit

Reservation deposit of £100/$200 for each week booked and the completion of a Booking Form confirms the acceptance of our Terms and Conditions on behalf of all persons for whom the accommodation is booked. This deposit is non-refundable. A telephone booking will be held for 7 days. Each booking will be confirmed in writing by ourselves as soon as possible. If a booking is not accepted, any monies will be refunded.

Security Deposit

A £150/$250 refundable deposit must be paid with the balance and will be refunded in full 4 weeks after your return date, provided no damage is caused to the property or owners belongings. All damages must be reported and paid for prior to vacating the premises. Failure to report any damage will result in the loss of all or part of the Deposit.

Cancellation Charges

This must be carried out in writing by the party leader as soon as possible. In the event of your cancelling, the following charges will apply:-

Up to two months prior to departure - deposit only.

Two months or less to departure - 100 % of rental.

NB. In the event of a cancellation by the owner's, a full refund or alternative accommodation will be provided, whichever is appropriate.

Insurance

When signing the booking form please ensure that you are adequately covered by insurance. It is a condition of booking that you and your party have full insurance cover which offers maximum protection against cancellation, medical expenses, travel etc.

Contract

Signature of the booking form constitutes acceptance of a contract on these terms subject to English & U.S. law and the jurisdiction of the courts.

Signatory

The person signing the booking form signs on his/her behalf and on behalf of every other person using the accommodation. The Signatory must be over 21. All correspondence will be addressed to this person.  

Registration of Guests

The property cannot be sub-let or shared. The party must be exactly as stated on the booking form. Any breach will result in immediate curtailment of rental and no refunds will be made. Fire Regulations permit only the correct number of occupants. Sorry, no all male or female parties. Regret no pets. Changes and amendments to reservations will be accepted at the discretion of the owner and in accordance with these conditions of reservation.

The renter understands in this agreement that the MAXIMUM capacity of the property being rented is the number stated on the booking form, and is limited to those declared on the booking form unless otherwise agreed in writing with Michael and Andrea Mason, the owners.  This includes the renting party and any friends or visitors that they may invite to visit.

In the event that the Sherriff attends he will not only remove persons down to the said capacity number, they will ALL be removed in total and neither us as the owners nor our property management company will be responsible for relocation, reimbursement or any form of compensation as the terms of the contract will have clearly been broken.

Accommodation

Is reserved in the name of the party leader and for guests shown on the booking form named at the time of booking. No other parties can be accommodated without prior permission, and if such a breach occurs, this may result in the booking being cancelled without refund as it could lead to the loss of our hotel licence. Where the addition can be accommodated an additional £50 per week per person will be payable in advance The resort has a swimming pool and the owners or their agents cannot be held responsible for any loss or injury, however caused as a result of use of the pool. We therefore strongly recommend that unsupervised children not be allowed to use the pool or enter the home with wet costumes, as chlorine will damage carpets and furnishings.

Arrival / Departure

Will be after 4p.m. local time unless agreed otherwise in writing. This is to allow a thorough cleaning of the home to be carried out following the departure of previous guests. To allow for this, departure must be no later than 10a.m. unless agreed locally with the property managers, who if there are no incoming guests, will try their best to accommodate you.

Obligations

Guests should treat the property with respect and leave the home in a clean condition. Breakages, loss or damage will be charged. Nothing should be allowed to interfere with the quiet or comfort of other residents. It is unacceptable for the Management Company to attend after a guest has vacated the property to find all the towels and linens have been used and a washing and drying process not started, especially in the case of back-to-back bookings. Should this situation occur, the Management Company would be obliged to undertake an external wash at a laundry and re-charge this against the security deposit.

Management Agent

Should you need any help or if you have any problem with the property during your stay, please contact Remington Property Management. We, as owners, reserve the right to enter the home or property if necessary during your stay (this normally would be by the Management Company). Should there be cause to call out the Management Company to unblock toilets, they will levy a charge against the security deposit unless the blockage is in the mains drain due to other reasons, which will be determined by the contractor used to clear the drain.

Complaints

Should there be any cause for complaint whilst in Florida , the Management Company must be notified immediately. No complaints will be entertained after the guests departure. Any complaints must be addressed whilst the guests are in Florida to give the agents a chance to rectify or address any issues. We will not be responsible for any loss suffered in the event of the condominium being left insecure when unoccupied, so please ensure adequate insurance cover before you travel.

Force Majeure

The applicants accept full responsibility for making travel arrangements to ensure their occupation of the property for the period reserved. No responsibility or liability is accepted in respect of loss or damage, or alteration to dates caused by e.g. flight delays or cancellations, weather conditions, industrial disputes, terrorist activity etc. We do not accept responsibility or liability for any accidents, injury, illness or damage to any person that is sustained during the rental period. In particular children must be supervised at all times within the pool and pool area. No diving or horseplay in the pool. No glass to be taken to the pool deck. In the very unlikely event of our being unable to carry out a booking, the owner will make every effort to obtain alternative accommodation or make a full refund of any monies paid. No further compensation will be paid.

REMINGTON PROPERTY MANAGEMENT, FLORIDA ,

ON BEHALF OF THE OWNERS, MICHAEL AND ANDREA MASON.

 

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